VİPTRANSFERTR.COM and VİPTRANSFERTR.COM as a Dec; The confidentiality and security of your personal data is among our most important priorities. In this context, 10 of the Law on the Protection of Personal Data numbered 6698 ("KVKK"). we would like to inform you about your personal data in order to fulfill our obligation to inform arising from this article. Personal data means any kind of information that makes your identity specific or identifiable gelmektedir.VİPTRANSFERTR.COM and VİPTRANSFERTR.COM your personal data processed by us, the purposes for which they are processed, the groups of recipients to which they can be transferred, the method of collection, the legal reason and your rights regarding such personal data are listed below.
A- OUR MEMBERS
1- VİPTRANSFERTR.COM which personal data are processed by you?
People who log in from the website or the application installed on mobile devices and follow and/or purchase the products on the platform by accepting the membership conditions contained on our site are defined as "Members". VİPTRANSFERTR.COM and VİPTRANSFERTR.COM.TR if you are a member of the platform, the following personal data may be processed.
* Your Identity Information: your name, surname, gender and age information, TCKN (are processed in accordance with the legislation only if you purchase certain product groups.)
• Your Contact Information: your mobile phone number, delivery address, e-mail address,
• Your Customer Transaction Information: your order and billing information, delivery transaction information, transaction history information related to your purchases, request and complaint information, information that you personally share in your comments and questions if you comment and/or ask questions about the products on the platform, VİPTRANSFERTR.COM AND VİPTRANSFERTR.COM information about the content of conversations with the assistant via chat channel,
• Your Transaction Security Information: IP address information, password and password information, cookie information,
• Your Legal Action Information: information in correspondence with authorized persons, institutions and organizations, information in case and execution files, your legal information request information,
* Your Audio Recording Information: your audio recording if you contact the call center.
2- What are the purposes of the processing of your personal data and the collection methods?
Your identity, communication and customer transaction information are collected and processed automatically in electronic environment from you personally, from mobile application or website for the following purposes within the scope of our contractual relationship.
* Execution of the processes for the establishment and execution of the contract,
* Execution and audit of finance and accounting processes,
* Execution and supervision of the company's business activities,
* Execution of billing processes,
* Logistics, execution of cargo activities and tracking of delivery processes,
* Execution of purchase transactions via the website / mobile applications and confirmation of the identity information of the person making the transaction,
• If you have explicit consent, it can be used in various marketing and advertising activities, providing you with a better shopping experience, especially presenting products that match your preferences, and conducting activities aimed at increasing your satisfaction,
* To increase customer satisfaction, to be able to recognize our customers who shop from the platform and to be able to use it in customer environment analysis, to carry out activities aimed at developing and improving the products and services offered by our company,
* Execution of strategic analysis studies,
* Execution of communication activities,
* Offering products that you may be interested in taking into account your interests,
• Contacting and providing the necessary information about the terms, current status and updates of the contracts concluded through our platform in accordance with the relevant articles of the Law on distance sales contracts and Consumer Protection,
• Providing you with information about developments, opportunities and innovations on our site if you have explicit consent,
* Recognition of our customers who shop from the website and/or mobile applications, conducting activities aimed at using them in customer environment analysis, and conducting survey studies in electronic environment and/or physical environment through contracted organizations in this context,
* Evaluation of your requests, complaints and suggestions regarding our products and services,
* Ensuring that you receive information about the products,
* Execution of goods and services after-sales support services,
* Execution of information security processes,
• VİPTRANSFERTR.COM AND VİPTRANSFERTR.COM ensuring the security of operations in relation to the platform,
* Ensuring that the activities are carried out in accordance with the legislation,
* Monitoring and execution of legal affairs,
* Providing information to authorized persons, public institutions and organizations.
Your transaction security information is collected and processed automatically in electronic environment from you personally, from mobile application or website for the following purposes within the scope of our contractual relationship.
* Execution of the processes for the establishment and execution of the contract,
* Execution and supervision of the company's business activities,
* Execution of purchase transactions via the website / mobile applications and confirmation of the identity information of the person making the transaction,
• If you have explicit consent, it can be used in various marketing and advertising activities, providing you with a better shopping experience, especially presenting products that match your preferences, and conducting activities aimed at increasing your satisfaction,
* To increase customer satisfaction, to be able to recognize our customers who shop from the platform and to be able to use it in customer environment analysis, to carry out activities aimed at developing and improving the products and services offered by our company,
* Execution of information security processes,
• VİPTRANSFERTR.COM and VİPTRANSFERTR.COM ensuring the security of operations in relation to the platform,
* Ensuring that the activities are carried out in accordance with the legislation,
* Providing information to authorized persons, institutions and organizations.
Your legal transaction information is collected and processed automatically in electronic environment from you personally, mobile application, website for the following purposes within the scope of our contractual relationship.
* Execution of the processes for the establishment and execution of the contract,
* Execution and supervision of the company's business activities,
* Evaluation of your requests, complaints and suggestions regarding our products and services,
* Execution of information security processes,
• VİPTRANSFERTR.COM and VİPTRANSFERTR.COM ensuring the security of operations in relation to the platform,
* Ensuring that the activities are carried out in accordance with the legislation,
* Monitoring and execution of legal affairs,
* Providing information to authorized persons, institutions and organizations.
Your audio recording information is collected and processed for the following purposes if you contact the call center.
* Execution of the processes for the establishment and execution of the contract,
* Execution of communication activities,
• Conducting campaigns, providing you with a better shopping experience, especially presenting products that match your preferences, and conducting activities aimed at increasing your satisfaction,
* Carrying out activities aimed at the development and improvement of the products and services offered by our company,
* Offering products that you may be interested in taking into account your interests,
• Contacting and providing the necessary information about the terms, current status and updates of the contracts concluded through our platform in accordance with the relevant articles of the Law on distance sales contracts and Consumer Protection,
• If your explicit consent is available, VİPTRANSFERTR.COM and VİPTRANSFERTR.COM providing you with information about the developments, opportunities and innovations in your,
* Recognition of our customers who shop from the website and/or mobile applications, conducting activities aimed at using them in customer environment analysis, and conducting survey studies in electronic environment and/or physical environment through contracted organizations in this context,
* Evaluation of your requests, complaints and suggestions regarding our products and services,
• VİPTRANSFERTR.COM and VİPTRANSFERTR.COM . ensuring the security of operations in relation to the platform,
* Ensuring that the activities are carried out in accordance with the legislation,
* Monitoring and execution of legal affairs,
* Providing information to authorized persons, institutions and organizations.
3- What is the legal reason for the processing of your personal data?
VİPTRANSFERTR.COM and VİPTRANSFERTR.COM , “Which of your personal data are processed by us?" your personal data contained in the title 5, 8 of the KVKK for the purposes set out above. and 9. it is processed based on the reasons specified in the articles and compliance with the law given below.
• Based on the legal reason that the Law on the Regulation of Electronic Commerce 6563, the Turkish Commercial Code 6102, the Turkish Criminal Code 5237 and the Law on Consumer Protection 6502 are clearly stipulated in the legislation to which our Company is subject, in particular; ensuring the security of operations on the company platform, conducting information security processes, fulfilling our obligations arising from legislation, in particular activities aimed at ensuring that activities are carried out in accordance with the legislation,
